oneCorp GmbH - Helpdesk E-Mails issue – Incident details

System Under Maintenance

Helpdesk E-Mails issue

Resolved
Major outage
Started 8 months agoLasted about 2 hours

Affected

Helpdesk

Major outage from 9:19 AM to 11:21 AM

Updates
  • Resolved
    UTC
    Resolved

    We identified and resolved the issue with our Helpdesk.

  • Investigating
    UTC
    Investigating

    We are currently experiencing an issue with our Helpdesk platform. As a result, we cannot send E-Mails or answer to our customers. We are working on a solution to have our service back as soon as possible.