Dear customer,
We would like to provide you with an update regarding the recent maintenance work on our core network infrastructure.
During the implementation of changes related to our DDoS-protected networks, an unexpected issue occurred, resulting in a temporary service disruption between 12:44 and 12:55.
The issue has been fully resolved, and all services are now operating normally. We are currently reviewing the incident internally to further improve our processes and prevent similar occurrences in the future.
We sincerely apologize for this unplanned downtime and any inconvenience it may have caused. We appreciate your understanding and patience as we continue to enhance the reliability and performance of our network.
Thank you for your cooperation.