oneCorp GmbH Status - Incident history https://onecorp.instatus.com oneCorp GmbH Wed, 30 Sep 2026 08:00:00 +0000 Public Cloud Maintenance Type: Maintenance Affected Components: Public Cloud Sep 22, 09:39:37 GMT+0 - Identified - Dear customer, We want to inform you that we will be conducting maintenance work on our public cloud. Please note that during this maintenance window, we do not expect any downtime or service interruptions. Our team will be working diligently to minimize any potential impact on your operations. We apologize for any inconvenience this may cause and appreciate your understanding as we strive to enhance our performance. Thank you for your cooperation. Type: Maintenance

Affected Components:

<p><small>Sep <var data-var='date'> 22</var>, <var data-var='time'>09:39:37</var> GMT+0</small><br><strong>Identified</strong> - Dear customer, We want to inform you that we will be conducting maintenance work on our public cloud. Please note that during this maintenance window, we do not expect any downtime or service interruptions. Our team will be working diligently to minimize any potential impact on your operations. We apologize for any inconvenience this may cause and appreciate your understanding as we strive to enhance our performance. Thank you for your cooperation..</p> ]]> Wed, 30 Sep 2026 08:00:00 +0000 https://onecorp.instatus.com/maintenance/cmuchg2ka006c0wqnvi4b4ee1 https://onecorp.instatus.com/maintenance/cmuchg2ka006c0wqnvi4b4ee1 Maintenance Datacenter Infrastructure - DUS1 Type: Maintenance Duration: 1 day and 6 hours Affected Components: Datacenter Sep 2, 06:00:01 GMT+0 - Identified - Maintenance is now in progress Sep 3, 12:00:00 GMT+0 - Completed - Maintenance has completed successfully Aug 25, 13:44:46 GMT+0 - Identified - Dear customer, As part of our ongoing efforts to further optimize our technical infrastructure and maintain our high level of service quality, the control system of the emergency power supply at our DUS1 site in Düsseldorf, Germany, will be replaced. The maintenance is scheduled to take place from September 02, 2026, at 8:00 a.m. until approximately 2:00 p.m. on September 03, 2026. During this period, the emergency power supply system will be out of service for approximately six hours. However, a temporary replacement generator will be provided to ensure continuous availability. Because this work has been carefully prepared with appropriate technical and organizational measures, no impact on regular operations is expected. We appreciate your patience and understanding while these improvements are being implemented. Thank you for your cooperation. Type: Maintenance

Duration: 1 day and 6 hours

Affected Components:

<p><small>Sep <var data-var='date'> 2</var>, <var data-var='time'>06:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Sep <var data-var='date'> 3</var>, <var data-var='time'>12:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Aug <var data-var='date'> 25</var>, <var data-var='time'>13:44:46</var> GMT+0</small><br><strong>Identified</strong> - Dear customer, As part of our ongoing efforts to further optimize our technical infrastructure and maintain our high level of service quality, the control system of the emergency power supply at our DUS1 site in Düsseldorf, Germany, will be replaced. The maintenance is scheduled to take place from September 02, 2026, at 8:00 a.m. until approximately 2:00 p.m. on September 03, 2026. During this period, the emergency power supply system will be out of service for approximately six hours. However, a temporary replacement generator will be provided to ensure continuous availability. Because this work has been carefully prepared with appropriate technical and organizational measures, no impact on regular operations is expected. We appreciate your patience and understanding while these improvements are being implemented. Thank you for your cooperation..</p> ]]> Wed, 2 Sep 2026 06:00:00 +0000 https://onecorp.instatus.com/maintenance/cmt8pvhl302a20robwsaszsi9 https://onecorp.instatus.com/maintenance/cmt8pvhl302a20robwsaszsi9 DE-CIX Network Management Stack Update Type: Maintenance Duration: 3 hours Affected Components: Network Infrastructure Aug 4, 14:54:31 GMT+0 - Identified - Dear Customers, DE-CIX will be performing an update to the network management stack. While we anticipate no service disruptions due to our redundant network setup, please be advised that all maintenance activities carry a minimal element of risk. We apologize for any inconvenience this may cause and appreciate your understanding as we strive to enhance our network reliability and performance. Thank you for your cooperation. Aug 26, 21:00:01 GMT+0 - Identified - Maintenance is now in progress Aug 27, 00:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 3 hours

Affected Components:

<p><small>Aug <var data-var='date'> 4</var>, <var data-var='time'>14:54:31</var> GMT+0</small><br><strong>Identified</strong> - Dear Customers, DE-CIX will be performing an update to the network management stack. While we anticipate no service disruptions due to our redundant network setup, please be advised that all maintenance activities carry a minimal element of risk. We apologize for any inconvenience this may cause and appreciate your understanding as we strive to enhance our network reliability and performance. Thank you for your cooperation..</p> <p><small>Aug <var data-var='date'> 26</var>, <var data-var='time'>21:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Aug <var data-var='date'> 27</var>, <var data-var='time'>00:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Wed, 26 Aug 2026 21:00:00 +0000 https://onecorp.instatus.com/maintenance/cmses4aut0c541amse5uxoyw4 https://onecorp.instatus.com/maintenance/cmses4aut0c541amse5uxoyw4 DE-CIX Network Management Stack Update preparations Type: Maintenance Duration: 3 hours Affected Components: Network Infrastructure Aug 4, 11:23:15 GMT+0 - Identified - Dear Customers, DE-CIX will be performing preparatory maintenance to the network management stack. While we anticipate no service disruptions due to our redundant network setup, please be advised that all maintenance activities carry a minimal element of risk. We apologize for any inconvenience this may cause and appreciate your understanding as we strive to enhance our network reliability and performance. Thank you for your cooperation. Aug 25, 21:00:01 GMT+0 - Identified - Maintenance is now in progress Aug 26, 00:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 3 hours

Affected Components:

<p><small>Aug <var data-var='date'> 4</var>, <var data-var='time'>11:23:15</var> GMT+0</small><br><strong>Identified</strong> - Dear Customers, DE-CIX will be performing preparatory maintenance to the network management stack. While we anticipate no service disruptions due to our redundant network setup, please be advised that all maintenance activities carry a minimal element of risk. We apologize for any inconvenience this may cause and appreciate your understanding as we strive to enhance our network reliability and performance. Thank you for your cooperation..</p> <p><small>Aug <var data-var='date'> 25</var>, <var data-var='time'>21:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Aug <var data-var='date'> 26</var>, <var data-var='time'>00:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Tue, 25 Aug 2026 21:00:00 +0000 https://onecorp.instatus.com/maintenance/cmsekklg30at40rms06ozem8s https://onecorp.instatus.com/maintenance/cmsekklg30at40rms06ozem8s DE-CIX Network Management Stack Update Type: Maintenance Duration: 4 hours Affected Components: Network Infrastructure Aug 19, 21:00:01 GMT+0 - Identified - Maintenance is now in progress Aug 20, 01:00:00 GMT+0 - Completed - Maintenance has completed successfully Aug 6, 08:04:37 GMT+0 - Identified - Dear Customers, DE-CIX will be performing an update to the network management stack. While we anticipate no service disruptions due to our redundant network setup, please be advised that all maintenance activities carry a minimal element of risk. We apologize for any inconvenience this may cause and appreciate your understanding as we strive to enhance our network reliability and performance. Thank you for your cooperation. Type: Maintenance

Duration: 4 hours

Affected Components:

<p><small>Aug <var data-var='date'> 19</var>, <var data-var='time'>21:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Aug <var data-var='date'> 20</var>, <var data-var='time'>01:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Aug <var data-var='date'> 6</var>, <var data-var='time'>08:04:37</var> GMT+0</small><br><strong>Identified</strong> - Dear Customers, DE-CIX will be performing an update to the network management stack. While we anticipate no service disruptions due to our redundant network setup, please be advised that all maintenance activities carry a minimal element of risk. We apologize for any inconvenience this may cause and appreciate your understanding as we strive to enhance our network reliability and performance. Thank you for your cooperation..</p> ]]> Wed, 19 Aug 2026 21:00:00 +0000 https://onecorp.instatus.com/maintenance/cmsh8cv2t011i0rr4vlhvdqjj https://onecorp.instatus.com/maintenance/cmsh8cv2t011i0rr4vlhvdqjj Maintenance Network Infrastructure - DUS5 Type: Maintenance Duration: 6 hours Affected Components: Network Infrastructure, Datacenter Aug 7, 13:43:20 GMT+0 - Identified - Dear customer, As part of our ongoing efforts to maintain and improve service reliability, scheduled maintenance will be carried out by the datacenter facility on shared infrastructure components in our Düsseldorf, Germany location. During this maintenance period, customers with services in our datacenter "DUS5" may experience brief interruptions to remote connectivity and inter-site communication services. Service availability will be restored immediately upon completion of the maintenance activities. We appreciate your patience and understanding while these improvements are being implemented. Thank you for your cooperation. Aug 10, 15:00:01 GMT+0 - Identified - Maintenance is now in progress Aug 10, 21:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 6 hours

Affected Components: ,

<p><small>Aug <var data-var='date'> 7</var>, <var data-var='time'>13:43:20</var> GMT+0</small><br><strong>Identified</strong> - Dear customer, As part of our ongoing efforts to maintain and improve service reliability, scheduled maintenance will be carried out by the datacenter facility on shared infrastructure components in our Düsseldorf, Germany location. During this maintenance period, customers with services in our datacenter "DUS5" may experience brief interruptions to remote connectivity and inter-site communication services. Service availability will be restored immediately upon completion of the maintenance activities. We appreciate your patience and understanding while these improvements are being implemented. Thank you for your cooperation..</p> <p><small>Aug <var data-var='date'> 10</var>, <var data-var='time'>15:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Aug <var data-var='date'> 10</var>, <var data-var='time'>21:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Mon, 10 Aug 2026 15:00:00 +0000 https://onecorp.instatus.com/maintenance/cmsizwb8z0cp11bpbuo6rkm2l https://onecorp.instatus.com/maintenance/cmsizwb8z0cp11bpbuo6rkm2l Emergency Maintenance Network Infrastructure Type: Maintenance Duration: 7 hours Affected Components: Website, Helpdesk, Network Infrastructure, Datacenter, Public Cloud Jul 16, 11:00:12 GMT+0 - Identified - Dear customer, We want to inform you that our upstream provider will be conducting emergency maintenance work on our core network infrastructure. Please note that during this maintenance window, we do not expect any interruption of our services. Our team will be working diligently to minimize any potential impact on your operations. We apologize for any inconvenience this may cause and appreciate your understanding as we strive to enhance our network reliability and performance. Thank you for your cooperation. Jul 16, 11:30:01 GMT+0 - Identified - Maintenance is now in progress Jul 16, 18:30:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 7 hours

Affected Components: , , , ,

<p><small>Jul <var data-var='date'> 16</var>, <var data-var='time'>11:00:12</var> GMT+0</small><br><strong>Identified</strong> - Dear customer, We want to inform you that our upstream provider will be conducting emergency maintenance work on our core network infrastructure. Please note that during this maintenance window, we do not expect any interruption of our services. Our team will be working diligently to minimize any potential impact on your operations. We apologize for any inconvenience this may cause and appreciate your understanding as we strive to enhance our network reliability and performance. Thank you for your cooperation..</p> <p><small>Jul <var data-var='date'> 16</var>, <var data-var='time'>11:30:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jul <var data-var='date'> 16</var>, <var data-var='time'>18:30:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Thu, 16 Jul 2026 11:30:00 +0000 https://onecorp.instatus.com/maintenance/cmrnedrqh00wv1amox6roa4ww https://onecorp.instatus.com/maintenance/cmrnedrqh00wv1amox6roa4ww Emergency Maintenance Network Infrastructure Type: Maintenance Duration: 16 hours and 22 minutes Affected Components: Website, Helpdesk, Network Infrastructure, Datacenter, Public Cloud Jul 15, 13:58:16 GMT+0 - Identified - Dear customer, We want to inform you that our upstream provider will be conducting emergency maintenance work on our core network infrastructure. Please note that during this maintenance window, we do not expect any interruption of our services. Our team will be working diligently to minimize any potential impact on your operations. We apologize for any inconvenience this may cause and appreciate your understanding as we strive to enhance our network reliability and performance. Thank you for your cooperation. Jul 15, 14:00:01 GMT+0 - Identified - Maintenance is now in progress Jul 16, 06:21:46 GMT+0 - Completed - Maintenance has completed successfully. Type: Maintenance

Duration: 16 hours and 22 minutes

Affected Components: , , , ,

<p><small>Jul <var data-var='date'> 15</var>, <var data-var='time'>13:58:16</var> GMT+0</small><br><strong>Identified</strong> - Dear customer, We want to inform you that our upstream provider will be conducting emergency maintenance work on our core network infrastructure. Please note that during this maintenance window, we do not expect any interruption of our services. Our team will be working diligently to minimize any potential impact on your operations. We apologize for any inconvenience this may cause and appreciate your understanding as we strive to enhance our network reliability and performance. Thank you for your cooperation..</p> <p><small>Jul <var data-var='date'> 15</var>, <var data-var='time'>14:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jul <var data-var='date'> 16</var>, <var data-var='time'>06:21:46</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> ]]> Wed, 15 Jul 2026 14:00:00 +0000 https://onecorp.instatus.com/maintenance/cmrm5ax5y09s01amercfb5ghd https://onecorp.instatus.com/maintenance/cmrm5ax5y09s01amercfb5ghd DE-CIX Network Management Stack Update (DUS1) Type: Maintenance Duration: 4 hours Affected Components: Network Infrastructure, Datacenter Jun 24, 10:48:43 GMT+0 - Identified - Dear Customers, DE-CIX will be performing an update to the network management stack. While we anticipate no service disruptions due to our redundant network setup, please be advised that all maintenance activities carry a minimal element of risk. We apologize for any inconvenience this may cause and appreciate your understanding as we strive to enhance our network reliability and performance. Thank you for your cooperation. Jul 7, 19:00:01 GMT+0 - Identified - Maintenance is now in progress Jul 7, 23:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 4 hours

Affected Components: ,

<p><small>Jun <var data-var='date'> 24</var>, <var data-var='time'>10:48:43</var> GMT+0</small><br><strong>Identified</strong> - Dear Customers, DE-CIX will be performing an update to the network management stack. While we anticipate no service disruptions due to our redundant network setup, please be advised that all maintenance activities carry a minimal element of risk. We apologize for any inconvenience this may cause and appreciate your understanding as we strive to enhance our network reliability and performance. Thank you for your cooperation..</p> <p><small>Jul <var data-var='date'> 7</var>, <var data-var='time'>19:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jul <var data-var='date'> 7</var>, <var data-var='time'>23:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Tue, 7 Jul 2026 19:00:00 +0000 https://onecorp.instatus.com/maintenance/cmqrya99p0pbg2pn4m28rj6yn https://onecorp.instatus.com/maintenance/cmqrya99p0pbg2pn4m28rj6yn Maintenance Network Infrastructure Type: Maintenance Duration: 20 minutes Affected Components: Public Cloud, Network Infrastructure Jun 22, 14:24:42 GMT+0 - Identified - Dear customer, As part of our ongoing efforts to maintain and improve service reliability, scheduled maintenance will be carried out on shared infrastructure components in our Düsseldorf, Germany location. During this maintenance period, customers may experience brief interruptions to remote connectivity and inter-site communication services. Service availability will be restored immediately upon completion of the maintenance activities. We appreciate your patience and understanding while these improvements are being implemented. Thank you for your cooperation. Jul 1, 16:30:01 GMT+0 - Identified - Maintenance is now in progress Jul 1, 16:49:33 GMT+0 - Completed - Maintenance has completed successfully. Type: Maintenance

Duration: 20 minutes

Affected Components: ,

<p><small>Jun <var data-var='date'> 22</var>, <var data-var='time'>14:24:42</var> GMT+0</small><br><strong>Identified</strong> - Dear customer, As part of our ongoing efforts to maintain and improve service reliability, scheduled maintenance will be carried out on shared infrastructure components in our Düsseldorf, Germany location. During this maintenance period, customers may experience brief interruptions to remote connectivity and inter-site communication services. Service availability will be restored immediately upon completion of the maintenance activities. We appreciate your patience and understanding while these improvements are being implemented. Thank you for your cooperation..</p> <p><small>Jul <var data-var='date'> 1</var>, <var data-var='time'>16:30:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jul <var data-var='date'> 1</var>, <var data-var='time'>16:49:33</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> ]]> Wed, 1 Jul 2026 16:30:00 +0000 https://onecorp.instatus.com/maintenance/cmqpb4bed070o2ip9lzwfeopi https://onecorp.instatus.com/maintenance/cmqpb4bed070o2ip9lzwfeopi DE-CIX Network Management Stack Update (DUS1) Type: Maintenance Duration: 4 hours Affected Components: Public Cloud, Network Infrastructure, Datacenter Jun 24, 21:00:00 GMT+0 - Identified - Dear Customers, DE-CIX will be performing an update to the network management stack. While we anticipate no service disruptions due to our redundant network setup, please be advised that all maintenance activities carry a minimal element of risk. We apologize for any inconvenience this may cause and appreciate your understanding as we strive to enhance our network reliability and performance. Thank you for your cooperation. Jun 24, 21:00:01 GMT+0 - Identified - Maintenance is now in progress Jun 25, 01:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 4 hours

Affected Components: , ,

<p><small>Jun <var data-var='date'> 24</var>, <var data-var='time'>21:00:00</var> GMT+0</small><br><strong>Identified</strong> - Dear Customers, DE-CIX will be performing an update to the network management stack. While we anticipate no service disruptions due to our redundant network setup, please be advised that all maintenance activities carry a minimal element of risk. We apologize for any inconvenience this may cause and appreciate your understanding as we strive to enhance our network reliability and performance. Thank you for your cooperation..</p> <p><small>Jun <var data-var='date'> 24</var>, <var data-var='time'>21:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jun <var data-var='date'> 25</var>, <var data-var='time'>01:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Wed, 24 Jun 2026 21:00:00 +0000 https://onecorp.instatus.com/maintenance/cmq7sg2n000eupflr3r7ct78u https://onecorp.instatus.com/maintenance/cmq7sg2n000eupflr3r7ct78u Datacenter Black Building Test - DUS5 Type: Maintenance Duration: 1 hour Affected Components: Datacenter Jun 18, 11:30:01 GMT+0 - Identified - Maintenance is now in progress Jun 18, 12:30:00 GMT+0 - Completed - Maintenance has completed successfully Jun 18, 11:30:00 GMT+0 - Identified - Dear customer, A routine Black Building test is underway to verify backup power systems. All infrastructure is configured for full redundancy, and no impact on services is expected. Thank you for your attention and cooperation. Type: Maintenance

Duration: 1 hour

Affected Components:

<p><small>Jun <var data-var='date'> 18</var>, <var data-var='time'>11:30:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jun <var data-var='date'> 18</var>, <var data-var='time'>12:30:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Jun <var data-var='date'> 18</var>, <var data-var='time'>11:30:00</var> GMT+0</small><br><strong>Identified</strong> - Dear customer, A routine Black Building test is underway to verify backup power systems. All infrastructure is configured for full redundancy, and no impact on services is expected. Thank you for your attention and cooperation..</p> ]]> Thu, 18 Jun 2026 11:30:00 +0000 https://onecorp.instatus.com/maintenance/cmpwgouz801q8p7mkuplm79np https://onecorp.instatus.com/maintenance/cmpwgouz801q8p7mkuplm79np Datacenter Black Building Test - DUS7 Type: Maintenance Duration: 1 hour Affected Components: Datacenter Jun 18, 06:00:01 GMT+0 - Identified - Maintenance is now in progress Jun 18, 07:00:00 GMT+0 - Completed - Maintenance has completed successfully Jun 18, 06:00:00 GMT+0 - Identified - Dear customer, A routine Black Building test is underway to verify backup power systems. All infrastructure is configured for full redundancy, and no impact on services is expected. Thank you for your attention and cooperation. Type: Maintenance

Duration: 1 hour

Affected Components:

<p><small>Jun <var data-var='date'> 18</var>, <var data-var='time'>06:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jun <var data-var='date'> 18</var>, <var data-var='time'>07:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Jun <var data-var='date'> 18</var>, <var data-var='time'>06:00:00</var> GMT+0</small><br><strong>Identified</strong> - Dear customer, A routine Black Building test is underway to verify backup power systems. All infrastructure is configured for full redundancy, and no impact on services is expected. Thank you for your attention and cooperation..</p> ]]> Thu, 18 Jun 2026 06:00:00 +0000 https://onecorp.instatus.com/maintenance/cmpwglusm06y3qgjdv1lxrxmf https://onecorp.instatus.com/maintenance/cmpwglusm06y3qgjdv1lxrxmf Datacenter Black Building Test - DUS6 Type: Maintenance Duration: 1 hour Affected Components: Datacenter Jun 17, 11:30:00 GMT+0 - Identified - Dear customer, A routine Black Building test is underway to verify backup power systems. All infrastructure is configured for full redundancy, and no impact on services is expected. Thank you for your attention and cooperation. Jun 17, 11:30:01 GMT+0 - Identified - Maintenance is now in progress Jun 17, 12:30:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 1 hour

Affected Components:

<p><small>Jun <var data-var='date'> 17</var>, <var data-var='time'>11:30:00</var> GMT+0</small><br><strong>Identified</strong> - Dear customer, A routine Black Building test is underway to verify backup power systems. All infrastructure is configured for full redundancy, and no impact on services is expected. Thank you for your attention and cooperation..</p> <p><small>Jun <var data-var='date'> 17</var>, <var data-var='time'>11:30:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jun <var data-var='date'> 17</var>, <var data-var='time'>12:30:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Wed, 17 Jun 2026 11:30:00 +0000 https://onecorp.instatus.com/maintenance/cmpwgkz3308srpgs4efuvakeq https://onecorp.instatus.com/maintenance/cmpwgkz3308srpgs4efuvakeq Datacenter Black Building Test - DUS1 Type: Maintenance Duration: 1 hour Affected Components: Datacenter Jun 17, 06:00:01 GMT+0 - Identified - Maintenance is now in progress Jun 17, 07:00:00 GMT+0 - Completed - Maintenance has completed successfully Jun 17, 06:00:00 GMT+0 - Identified - Dear customer, A routine Black Building test is underway to verify backup power systems. All infrastructure is configured for full redundancy, and no impact on services is expected. Thank you for your attention and cooperation. Type: Maintenance

Duration: 1 hour

Affected Components:

<p><small>Jun <var data-var='date'> 17</var>, <var data-var='time'>06:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jun <var data-var='date'> 17</var>, <var data-var='time'>07:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Jun <var data-var='date'> 17</var>, <var data-var='time'>06:00:00</var> GMT+0</small><br><strong>Identified</strong> - Dear customer, A routine Black Building test is underway to verify backup power systems. All infrastructure is configured for full redundancy, and no impact on services is expected. Thank you for your attention and cooperation..</p> ]]> Wed, 17 Jun 2026 06:00:00 +0000 https://onecorp.instatus.com/maintenance/cmpwgthtg06fkpc9zevrpfthg https://onecorp.instatus.com/maintenance/cmpwgthtg06fkpc9zevrpfthg Helpdesk maintenance Type: Maintenance Duration: 1 hour and 6 minutes Affected Components: Helpdesk Jun 5, 07:00:01 GMT+0 - Identified - Maintenance is now in progress Jun 5, 08:06:11 GMT+0 - Completed - The scheduled maintenance of our Zammad helpdesk system has been completed successfully. All services are now fully operational, and access to the ticketing system has been restored. Thank you for your patience! Jun 5, 07:00:00 GMT+0 - Identified - Dear Customer, We will be updating our Zammad helpdesk system to improve performance and security. During this window, access to the ticketing system may be temporarily interrupted. However, emails sent to support will still be queued and processed right after the update. Thank you for your patience! Type: Maintenance

Duration: 1 hour and 6 minutes

Affected Components:

<p><small>Jun <var data-var='date'> 5</var>, <var data-var='time'>07:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jun <var data-var='date'> 5</var>, <var data-var='time'>08:06:11</var> GMT+0</small><br><strong>Completed</strong> - The scheduled maintenance of our Zammad helpdesk system has been completed successfully. All services are now fully operational, and access to the ticketing system has been restored. Thank you for your patience!.</p> <p><small>Jun <var data-var='date'> 5</var>, <var data-var='time'>07:00:00</var> GMT+0</small><br><strong>Identified</strong> - Dear Customer, We will be updating our Zammad helpdesk system to improve performance and security. During this window, access to the ticketing system may be temporarily interrupted. However, emails sent to support will still be queued and processed right after the update. Thank you for your patience!.</p> ]]> Fri, 5 Jun 2026 07:00:00 +0000 https://onecorp.instatus.com/maintenance/cmpwamly005mxqgjkotfz2gpm https://onecorp.instatus.com/maintenance/cmpwamly005mxqgjkotfz2gpm Helpdesk email retrieval issue Type: Incident Affected Components: Helpdesk Jun 1, 06:00:00 GMT+0 - Resolved - Due to an email retrieval issue, there was a temporary disruption with the email import into our helpdesk ticketing system. The issue has been resolved, and all systems are back to normal. Emails are now being processed. Jun 1, 07:52:14 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Affected Components:

<p><small>Jun <var data-var='date'> 1</var>, <var data-var='time'>06:00:00</var> GMT+0</small><br><strong>Resolved</strong> - Due to an email retrieval issue, there was a temporary disruption with the email import into our helpdesk ticketing system. The issue has been resolved, and all systems are back to normal. Emails are now being processed..</p> <p><small>Jun <var data-var='date'> 1</var>, <var data-var='time'>07:52:14</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Mon, 1 Jun 2026 06:00:00 +0000 https://onecorp.instatus.com/incident/cmpuy2eqj062vnp32f1857z5y https://onecorp.instatus.com/incident/cmpuy2eqj062vnp32f1857z5y Emergency Maintenance Network Infrastructure Type: Maintenance Duration: 20 minutes Affected Components: Datacenter, Public Cloud, Network Infrastructure Apr 11, 07:00:00 GMT+0 - Identified - Dear customer, We want to inform you that we will be conducting emergency maintenance work on our core network infrastructure. Please note that during this maintenance window, we expect a brief interruption of our services. Our team will be working diligently to minimize any potential impact on your operations. We apologize for any inconvenience this may cause and appreciate your understanding as we strive to enhance our network reliability and performance. Thank you for your cooperation. Apr 11, 06:39:34 GMT+0 - Completed - Emergency maintenance is no longer required and has been canceled. Type: Maintenance

Duration: 20 minutes

Affected Components: , ,

<p><small>Apr <var data-var='date'> 11</var>, <var data-var='time'>07:00:00</var> GMT+0</small><br><strong>Identified</strong> - Dear customer, We want to inform you that we will be conducting emergency maintenance work on our core network infrastructure. Please note that during this maintenance window, we expect a brief interruption of our services. Our team will be working diligently to minimize any potential impact on your operations. We apologize for any inconvenience this may cause and appreciate your understanding as we strive to enhance our network reliability and performance. Thank you for your cooperation..</p> <p><small>Apr <var data-var='date'> 11</var>, <var data-var='time'>06:39:34</var> GMT+0</small><br><strong>Completed</strong> - Emergency maintenance is no longer required and has been canceled..</p> ]]> Sat, 11 Apr 2026 07:00:00 +0000 https://onecorp.instatus.com/maintenance/cmnsjv0of086qnnrf46rhmdqi https://onecorp.instatus.com/maintenance/cmnsjv0of086qnnrf46rhmdqi Network infrastructure issue Type: Incident Duration: 3 minutes Affected Components: Helpdesk, Network Infrastructure Apr 8, 09:04:00 GMT+0 - Identified - We noticed an issue with our network infrastructure. The issue has been identified and we are working on a solution. Apr 8, 09:07:00 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 3 minutes

Affected Components: ,

<p><small>Apr <var data-var='date'> 8</var>, <var data-var='time'>09:04:00</var> GMT+0</small><br><strong>Identified</strong> - We noticed an issue with our network infrastructure. The issue has been identified and we are working on a solution..</p> <p><small>Apr <var data-var='date'> 8</var>, <var data-var='time'>09:07:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Wed, 8 Apr 2026 09:04:00 +0000 https://onecorp.instatus.com/incident/cmnpuliea0dtxxmd2obfx4tbe https://onecorp.instatus.com/incident/cmnpuliea0dtxxmd2obfx4tbe Maintenance Network Infrastructure Type: Maintenance Duration: 4 hours and 30 minutes Affected Components: Network Infrastructure Apr 7, 08:27:50 GMT+0 - Identified - We are currently experiencing minor network issues where TCP sessions cannot be established. The root cause has been identified, and we are working to resolve it as quickly as possible. Only a small subset of services/users is affected. Apr 7, 06:30:00 GMT+0 - Identified - Dear customer, We want to inform you that we will be conducting maintenance work on our core network infrastructure. Please note that during this maintenance window, we do not expect any downtime or service interruptions. Our team will be working diligently to minimize any potential impact on your operations. We apologize for any inconvenience this may cause and appreciate your understanding as we strive to enhance our network reliability and performance. Thank you for your cooperation. Apr 7, 11:00:00 GMT+0 - Completed - Maintenance has completed successfully Apr 7, 09:00:00 GMT+0 - Identified - Maintenance still in progress. Apr 7, 06:30:01 GMT+0 - Identified - Maintenance is now in progress Type: Maintenance

Duration: 4 hours and 30 minutes

Affected Components:

<p><small>Apr <var data-var='date'> 7</var>, <var data-var='time'>08:27:50</var> GMT+0</small><br><strong>Identified</strong> - We are currently experiencing minor network issues where TCP sessions cannot be established. The root cause has been identified, and we are working to resolve it as quickly as possible. Only a small subset of services/users is affected..</p> <p><small>Apr <var data-var='date'> 7</var>, <var data-var='time'>06:30:00</var> GMT+0</small><br><strong>Identified</strong> - Dear customer, We want to inform you that we will be conducting maintenance work on our core network infrastructure. Please note that during this maintenance window, we do not expect any downtime or service interruptions. Our team will be working diligently to minimize any potential impact on your operations. We apologize for any inconvenience this may cause and appreciate your understanding as we strive to enhance our network reliability and performance. Thank you for your cooperation..</p> <p><small>Apr <var data-var='date'> 7</var>, <var data-var='time'>11:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Apr <var data-var='date'> 7</var>, <var data-var='time'>09:00:00</var> GMT+0</small><br><strong>Identified</strong> - Maintenance still in progress..</p> <p><small>Apr <var data-var='date'> 7</var>, <var data-var='time'>06:30:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> ]]> Tue, 7 Apr 2026 06:30:00 +0000 https://onecorp.instatus.com/maintenance/cmnfzejj600ii4y6szg0hhh47 https://onecorp.instatus.com/maintenance/cmnfzejj600ii4y6szg0hhh47 Maintenance Network Infrastructure DAL Type: Maintenance Duration: 2 hours and 8 minutes Affected Components: Public Cloud, Network Infrastructure Apr 1, 08:00:00 GMT+0 - Identified - Dear customer, We want to inform you that we will be conducting maintenance work on our core network infrastructure in Dallas, Texas. Please note that during this maintenance window, we expect a brief interruption of our services. Our team will be working diligently to minimize any potential impact on your operations. The maintenance only affects customers with services in Dallas, Texas. We apologize for any inconvenience this may cause and appreciate your understanding as we strive to enhance our network reliability and performance. Thank you for your cooperation. Apr 1, 08:00:01 GMT+0 - Identified - Maintenance is now in progress Apr 1, 10:07:47 GMT+0 - Completed - Maintenance has completed successfully. Type: Maintenance

Duration: 2 hours and 8 minutes

Affected Components: ,

<p><small>Apr <var data-var='date'> 1</var>, <var data-var='time'>08:00:00</var> GMT+0</small><br><strong>Identified</strong> - Dear customer, We want to inform you that we will be conducting maintenance work on our core network infrastructure in Dallas, Texas. Please note that during this maintenance window, we expect a brief interruption of our services. Our team will be working diligently to minimize any potential impact on your operations. The maintenance only affects customers with services in Dallas, Texas. We apologize for any inconvenience this may cause and appreciate your understanding as we strive to enhance our network reliability and performance. Thank you for your cooperation..</p> <p><small>Apr <var data-var='date'> 1</var>, <var data-var='time'>08:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Apr <var data-var='date'> 1</var>, <var data-var='time'>10:07:47</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> ]]> Wed, 1 Apr 2026 08:00:00 +0000 https://onecorp.instatus.com/maintenance/cmnfobwbf08wb12o7q1kqo1ww https://onecorp.instatus.com/maintenance/cmnfobwbf08wb12o7q1kqo1ww Partial downtime of DDoS protected networks Type: Incident Duration: 11 minutes Affected Components: Datacenter, Public Cloud, Network Infrastructure Mar 30, 10:44:00 GMT+0 - Identified - A temporary disruption occurred between **12:44 and 12:55** during scheduled maintenance related to changes in our DDoS-protected networks. Mar 30, 10:55:00 GMT+0 - Resolved - The issue has been resolved, and all systems are fully operational again. We are currently reviewing the incident to prevent similar occurrences in the future. Type: Incident

Duration: 11 minutes

Affected Components: , ,

<p><small>Mar <var data-var='date'> 30</var>, <var data-var='time'>10:44:00</var> GMT+0</small><br><strong>Identified</strong> - A temporary disruption occurred between **12:44 and 12:55** during scheduled maintenance related to changes in our DDoS-protected networks..</p> <p><small>Mar <var data-var='date'> 30</var>, <var data-var='time'>10:55:00</var> GMT+0</small><br><strong>Resolved</strong> - The issue has been resolved, and all systems are fully operational again. We are currently reviewing the incident to prevent similar occurrences in the future..</p> ]]> Mon, 30 Mar 2026 10:44:00 +0000 https://onecorp.instatus.com/incident/cmnd4755409r5pcor1dla6uf6 https://onecorp.instatus.com/incident/cmnd4755409r5pcor1dla6uf6 Maintenance Network Infrastructure Type: Maintenance Duration: 3 hours and 30 minutes Affected Components: Datacenter, Public Cloud, Network Infrastructure Mar 30, 10:00:00 GMT+0 - Identified - Maintenance is now in progress Mar 30, 11:00:00 GMT+0 - Identified - Dear customer, We would like to provide you with an update regarding the recent maintenance work on our core network infrastructure. During the implementation of changes related to our DDoS-protected networks, an unexpected issue occurred, resulting in a temporary service disruption between **12:44 and 12:55**. The issue has been fully resolved, and all services are now operating normally. We are currently reviewing the incident internally to further improve our processes and prevent similar occurrences in the future. We sincerely apologize for this unplanned downtime and any inconvenience it may have caused. We appreciate your understanding and patience as we continue to enhance the reliability and performance of our network. Thank you for your cooperation. Mar 30, 13:30:00 GMT+0 - Completed - Maintenance has completed successfully Mar 30, 10:00:00 GMT+0 - Identified - Dear customer, We want to inform you that we will be conducting maintenance work on our core network infrastructure. Please note that during this maintenance window, we do not expect any downtime or service interruptions. Our team will be working diligently to minimize any potential impact on your operations. We apologize for any inconvenience this may cause and appreciate your understanding as we strive to enhance our network reliability and performance. Thank you for your cooperation. Type: Maintenance

Duration: 3 hours and 30 minutes

Affected Components: , ,

<p><small>Mar <var data-var='date'> 30</var>, <var data-var='time'>10:00:00</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Mar <var data-var='date'> 30</var>, <var data-var='time'>11:00:00</var> GMT+0</small><br><strong>Identified</strong> - Dear customer, We would like to provide you with an update regarding the recent maintenance work on our core network infrastructure. During the implementation of changes related to our DDoS-protected networks, an unexpected issue occurred, resulting in a temporary service disruption between **12:44 and 12:55**. The issue has been fully resolved, and all services are now operating normally. We are currently reviewing the incident internally to further improve our processes and prevent similar occurrences in the future. We sincerely apologize for this unplanned downtime and any inconvenience it may have caused. We appreciate your understanding and patience as we continue to enhance the reliability and performance of our network. Thank you for your cooperation..</p> <p><small>Mar <var data-var='date'> 30</var>, <var data-var='time'>13:30:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Mar <var data-var='date'> 30</var>, <var data-var='time'>10:00:00</var> GMT+0</small><br><strong>Identified</strong> - Dear customer, We want to inform you that we will be conducting maintenance work on our core network infrastructure. Please note that during this maintenance window, we do not expect any downtime or service interruptions. Our team will be working diligently to minimize any potential impact on your operations. We apologize for any inconvenience this may cause and appreciate your understanding as we strive to enhance our network reliability and performance. Thank you for your cooperation..</p> ]]> Mon, 30 Mar 2026 10:00:00 +0000 https://onecorp.instatus.com/maintenance/cmn61f0yk04fvf7q5mmeszonl https://onecorp.instatus.com/maintenance/cmn61f0yk04fvf7q5mmeszonl Maintenance Cloud - Dallas Type: Maintenance Duration: 1 hour and 24 minutes Affected Components: Public Cloud Mar 26, 12:30:01 GMT+0 - Identified - Maintenance is now in progress Mar 26, 13:53:40 GMT+0 - Completed - Maintenance has completed successfully. Mar 26, 12:30:00 GMT+0 - Identified - We would like to inform you that we will be performing maintenance on our Public Cloud - hypervisor in Dallas, Texas. Please note that during this maintenance window, we do not expect any downtime or service interruptions. Our team will work diligently to minimize any potential impact on your operations. This maintenance only affects customers with services in Dallas, Texas. We apologize for any inconvenience this may cause and appreciate your understanding as we continue to improve the reliability and performance of our systems. Thank you for your cooperation. Type: Maintenance

Duration: 1 hour and 24 minutes

Affected Components:

<p><small>Mar <var data-var='date'> 26</var>, <var data-var='time'>12:30:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Mar <var data-var='date'> 26</var>, <var data-var='time'>13:53:40</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> <p><small>Mar <var data-var='date'> 26</var>, <var data-var='time'>12:30:00</var> GMT+0</small><br><strong>Identified</strong> - We would like to inform you that we will be performing maintenance on our Public Cloud - hypervisor in Dallas, Texas. Please note that during this maintenance window, we do not expect any downtime or service interruptions. Our team will work diligently to minimize any potential impact on your operations. This maintenance only affects customers with services in Dallas, Texas. We apologize for any inconvenience this may cause and appreciate your understanding as we continue to improve the reliability and performance of our systems. Thank you for your cooperation..</p> ]]> Thu, 26 Mar 2026 12:30:00 +0000 https://onecorp.instatus.com/maintenance/cmn2ypx4d00097hnrbjbnlj9h https://onecorp.instatus.com/maintenance/cmn2ypx4d00097hnrbjbnlj9h Public Cloud Maintenance Type: Maintenance Duration: 4 hours and 33 minutes Affected Components: Public Cloud Mar 25, 09:00:00 GMT+0 - Identified - Dear customer, We want to inform you that we will be conducting maintenance work on our public cloud. Please note that during this maintenance window, we do not expect any downtime or service interruptions. Our team will be working diligently to minimize any potential impact on your operations. We apologize for any inconvenience this may cause and appreciate your understanding as we strive to enhance our performance. Thank you for your cooperation. Mar 25, 09:00:01 GMT+0 - Identified - Maintenance is now in progress Mar 25, 13:32:31 GMT+0 - Completed - Dear customer, The maintenance has completed successfully. Thank you for your cooperation. Type: Maintenance

Duration: 4 hours and 33 minutes

Affected Components:

<p><small>Mar <var data-var='date'> 25</var>, <var data-var='time'>09:00:00</var> GMT+0</small><br><strong>Identified</strong> - Dear customer, We want to inform you that we will be conducting maintenance work on our public cloud. Please note that during this maintenance window, we do not expect any downtime or service interruptions. Our team will be working diligently to minimize any potential impact on your operations. We apologize for any inconvenience this may cause and appreciate your understanding as we strive to enhance our performance. Thank you for your cooperation..</p> <p><small>Mar <var data-var='date'> 25</var>, <var data-var='time'>09:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Mar <var data-var='date'> 25</var>, <var data-var='time'>13:32:31</var> GMT+0</small><br><strong>Completed</strong> - Dear customer, The maintenance has completed successfully. Thank you for your cooperation..</p> ]]> Wed, 25 Mar 2026 09:00:00 +0000 https://onecorp.instatus.com/maintenance/cmn2yajvn0zv25x7a8ot7jdez https://onecorp.instatus.com/maintenance/cmn2yajvn0zv25x7a8ot7jdez Helpdesk Maintenance Type: Maintenance Duration: 1 hour Affected Components: Helpdesk Mar 5, 09:00:00 GMT+0 - Identified - Dear customers, we would like to inform you about planned maintenance work to our helpdesk. Please note that during this timeframe our helpdesk ([help.onecorp.eu](http://help.onecorp.eu)) won't be accessible. We apologize for any inconvenience this may cause. Thank you for your patience. Mar 5, 09:00:01 GMT+0 - Identified - Maintenance is now in progress Mar 5, 10:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 1 hour

Affected Components:

<p><small>Mar <var data-var='date'> 5</var>, <var data-var='time'>09:00:00</var> GMT+0</small><br><strong>Identified</strong> - Dear customers, we would like to inform you about planned maintenance work to our helpdesk. Please note that during this timeframe our helpdesk ([help.onecorp.eu](http://help.onecorp.eu)) won't be accessible. We apologize for any inconvenience this may cause. Thank you for your patience..</p> <p><small>Mar <var data-var='date'> 5</var>, <var data-var='time'>09:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Mar <var data-var='date'> 5</var>, <var data-var='time'>10:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Thu, 5 Mar 2026 09:00:00 +0000 https://onecorp.instatus.com/maintenance/cmmbtb1ko0ncudfl6zwhugb2n https://onecorp.instatus.com/maintenance/cmmbtb1ko0ncudfl6zwhugb2n Maintenance Network Infrastructure DAL Type: Maintenance Duration: 6 hours Affected Components: Network Infrastructure Feb 26, 06:00:00 GMT+0 - Identified - Dear customer, We want to inform you that we will be conducting maintenance work on our core network infrastructure in Dallas, Texas. Please note that during this maintenance window, we do not expect any downtime or service interruptions. Our team will be working diligently to minimize any potential impact on your operations. The maintenance only affects customers with services in Dallas, Texas. We apologize for any inconvenience this may cause and appreciate your understanding as we strive to enhance our network reliability and performance. Thank you for your cooperation. Feb 26, 06:00:01 GMT+0 - Identified - Maintenance is now in progress Feb 26, 12:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 6 hours

Affected Components:

<p><small>Feb <var data-var='date'> 26</var>, <var data-var='time'>06:00:00</var> GMT+0</small><br><strong>Identified</strong> - Dear customer, We want to inform you that we will be conducting maintenance work on our core network infrastructure in Dallas, Texas. Please note that during this maintenance window, we do not expect any downtime or service interruptions. Our team will be working diligently to minimize any potential impact on your operations. The maintenance only affects customers with services in Dallas, Texas. We apologize for any inconvenience this may cause and appreciate your understanding as we strive to enhance our network reliability and performance. Thank you for your cooperation..</p> <p><small>Feb <var data-var='date'> 26</var>, <var data-var='time'>06:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Feb <var data-var='date'> 26</var>, <var data-var='time'>12:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Thu, 26 Feb 2026 06:00:00 +0000 https://onecorp.instatus.com/maintenance/cmlyzo6at00vzp79zx2cbc45z https://onecorp.instatus.com/maintenance/cmlyzo6at00vzp79zx2cbc45z Maintenance Network Infrastructure Type: Maintenance Duration: 1 hour Affected Components: Network Infrastructure Feb 12, 11:00:00 GMT+0 - Identified - Dear customer, We want to inform you that we will be conducting maintenance work on our core network infrastructure. While no service disruptions are expected during this maintenance, please be advised that all maintenance activities carry a minimal element of risk. We apologize for any inconvenience this may cause and appreciate your understanding as we strive to enhance our network reliability and performance. Thank you for your cooperation. Feb 12, 11:00:01 GMT+0 - Identified - Maintenance is now in progress Feb 12, 12:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 1 hour

Affected Components:

<p><small>Feb <var data-var='date'> 12</var>, <var data-var='time'>11:00:00</var> GMT+0</small><br><strong>Identified</strong> - Dear customer, We want to inform you that we will be conducting maintenance work on our core network infrastructure. While no service disruptions are expected during this maintenance, please be advised that all maintenance activities carry a minimal element of risk. We apologize for any inconvenience this may cause and appreciate your understanding as we strive to enhance our network reliability and performance. Thank you for your cooperation..</p> <p><small>Feb <var data-var='date'> 12</var>, <var data-var='time'>11:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Feb <var data-var='date'> 12</var>, <var data-var='time'>12:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Thu, 12 Feb 2026 11:00:00 +0000 https://onecorp.instatus.com/maintenance/cmli1we5204wmxo9c5hkki0uf https://onecorp.instatus.com/maintenance/cmli1we5204wmxo9c5hkki0uf Helpdesk E-Mails issue Type: Incident Duration: 2 hours and 2 minutes Affected Components: Helpdesk Dec 1, 09:19:18 GMT+0 - Investigating - We are currently experiencing an issue with our Helpdesk platform. As a result, we cannot send E-Mails or answer to our customers. We are working on a solution to have our service back as soon as possible. Dec 1, 11:21:28 GMT+0 - Resolved - We identified and resolved the issue with our Helpdesk. Type: Incident

Duration: 2 hours and 2 minutes

Affected Components:

<p><small>Dec <var data-var='date'> 1</var>, <var data-var='time'>09:19:18</var> GMT+0</small><br><strong>Investigating</strong> - We are currently experiencing an issue with our Helpdesk platform. As a result, we cannot send E-Mails or answer to our customers. We are working on a solution to have our service back as soon as possible..</p> <p><small>Dec <var data-var='date'> 1</var>, <var data-var='time'>11:21:28</var> GMT+0</small><br><strong>Resolved</strong> - We identified and resolved the issue with our Helpdesk. .</p> ]]> Mon, 1 Dec 2025 09:19:18 +0000 https://onecorp.instatus.com/incident/cmimxtmt90jkx355n87jwz6gk https://onecorp.instatus.com/incident/cmimxtmt90jkx355n87jwz6gk Partial outage DDoS-Protected Services Type: Incident Duration: 14 hours and 20 minutes Affected Components: Network Infrastructure Nov 27, 20:20:00 GMT+0 - Resolved - This incident has been resolved. Nov 27, 17:30:00 GMT+0 - Investigating - We are currently experiencing an issue with the DDoS protection at our DDoS mitigation provider. As a result, some IP addresses and services are temporarily not reachable or only partially available. We are working together with the provider to resolve this as quickly as possible. Nov 27, 18:46:03 GMT+0 - Investigating - Our DDoS mitigation provider is actively working on identifying the root cause of the issue and resolving it as quickly as possible. We are in close contact with the provider and will update this status as soon as new information becomes available. Nov 27, 20:03:26 GMT+0 - Investigating - Our DDoS mitigation provider is still actively working on identifying the root cause of the issue and resolving it as quickly as possible. We are in close contact with the provider and will update this status as soon as new information becomes available. Type: Incident

Duration: 14 hours and 20 minutes

Affected Components:

<p><small>Nov <var data-var='date'> 27</var>, <var data-var='time'>20:20:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> <p><small>Nov <var data-var='date'> 27</var>, <var data-var='time'>17:30:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently experiencing an issue with the DDoS protection at our DDoS mitigation provider. As a result, some IP addresses and services are temporarily not reachable or only partially available. We are working together with the provider to resolve this as quickly as possible..</p> <p><small>Nov <var data-var='date'> 27</var>, <var data-var='time'>18:46:03</var> GMT+0</small><br><strong>Investigating</strong> - Our DDoS mitigation provider is actively working on identifying the root cause of the issue and resolving it as quickly as possible. We are in close contact with the provider and will update this status as soon as new information becomes available..</p> <p><small>Nov <var data-var='date'> 27</var>, <var data-var='time'>20:03:26</var> GMT+0</small><br><strong>Investigating</strong> - Our DDoS mitigation provider is still actively working on identifying the root cause of the issue and resolving it as quickly as possible. We are in close contact with the provider and will update this status as soon as new information becomes available..</p> ]]> Thu, 27 Nov 2025 17:30:00 +0000 https://onecorp.instatus.com/incident/cmihtj6bk00nhwt0o6k8e5tii https://onecorp.instatus.com/incident/cmihtj6bk00nhwt0o6k8e5tii Service Disruption in Dallas Type: Incident Duration: 56 minutes Affected Components: Datacenter, Public Cloud, Network Infrastructure Oct 31, 12:55:00 GMT+0 - Investigating - We are currently experiencing service issues in Dallas due to a technical error from our service provider. Our team is actively working with them to resolve the issue as quickly as possible. We appreciate your patience and will provide updates as soon as more information becomes available. Oct 31, 13:50:55 GMT+0 - Resolved - The issue affecting the Dallas region has been successfully resolved. All services are now operating normally. We appreciate your patience and understanding while we worked with our service provider to restore full functionality. Type: Incident

Duration: 56 minutes

Affected Components: , ,

<p><small>Oct <var data-var='date'> 31</var>, <var data-var='time'>12:55:00</var> GMT+0</small><br><strong>Investigating</strong> - We are currently experiencing service issues in Dallas due to a technical error from our service provider. Our team is actively working with them to resolve the issue as quickly as possible. We appreciate your patience and will provide updates as soon as more information becomes available..</p> <p><small>Oct <var data-var='date'> 31</var>, <var data-var='time'>13:50:55</var> GMT+0</small><br><strong>Resolved</strong> - The issue affecting the Dallas region has been successfully resolved. All services are now operating normally. We appreciate your patience and understanding while we worked with our service provider to restore full functionality..</p> ]]> Fri, 31 Oct 2025 12:55:00 +0000 https://onecorp.instatus.com/incident/cmhev5vzi06fx99mnflfkq8i5 https://onecorp.instatus.com/incident/cmhev5vzi06fx99mnflfkq8i5 minor network issue Type: Incident Duration: 3 hours and 17 minutes Affected Components: Public Cloud, Datacenter, Webspace & Webmail, Network Infrastructure Jul 15, 06:30:00 GMT+0 - Investigating - There is a problem regarding our VPN connection. We are currently investigating this incident. Thank you for your patience and understanding. Jul 15, 07:21:31 GMT+0 - Investigating - The issue seems to affect our local network infrastucture. We are still investigating the incident. Jul 15, 09:46:35 GMT+0 - Resolved - This incident has been resolved. Type: Incident

Duration: 3 hours and 17 minutes

Affected Components: , , ,

<p><small>Jul <var data-var='date'> 15</var>, <var data-var='time'>06:30:00</var> GMT+0</small><br><strong>Investigating</strong> - There is a problem regarding our VPN connection. We are currently investigating this incident. Thank you for your patience and understanding..</p> <p><small>Jul <var data-var='date'> 15</var>, <var data-var='time'>07:21:31</var> GMT+0</small><br><strong>Investigating</strong> - The issue seems to affect our local network infrastucture. We are still investigating the incident..</p> <p><small>Jul <var data-var='date'> 15</var>, <var data-var='time'>09:46:35</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved..</p> ]]> Tue, 15 Jul 2025 06:30:00 +0000 https://onecorp.instatus.com/incident/cmd46i5jk0026109dai4msfx4 https://onecorp.instatus.com/incident/cmd46i5jk0026109dai4msfx4 Minor network issue Type: Incident Duration: 30 minutes Affected Components: Public Cloud, Website, Datacenter, Billing System, Webspace & Webmail, Network Infrastructure Jun 28, 11:05:00 GMT+0 - Investigating - Due to a unforeseeable hardware failure in the network infrastructure, there is currently a network connection outage. Our technicians are working diligently to resolve the issue. Thank you for your patience and understanding. We are currently investigating this incident. Jun 28, 11:35:00 GMT+0 - Resolved - This incident has been resolved. Our network infrastructure is up and running. Thank you for your patience. Type: Incident

Duration: 30 minutes

Affected Components: , , , , ,

<p><small>Jun <var data-var='date'> 28</var>, <var data-var='time'>11:05:00</var> GMT+0</small><br><strong>Investigating</strong> - Due to a unforeseeable hardware failure in the network infrastructure, there is currently a network connection outage. Our technicians are working diligently to resolve the issue. Thank you for your patience and understanding. We are currently investigating this incident..</p> <p><small>Jun <var data-var='date'> 28</var>, <var data-var='time'>11:35:00</var> GMT+0</small><br><strong>Resolved</strong> - This incident has been resolved. Our network infrastructure is up and running. Thank you for your patience..</p> ]]> Sat, 28 Jun 2025 11:05:00 +0000 https://onecorp.instatus.com/incident/cmcg7qi3z002f94bzdlo34olm https://onecorp.instatus.com/incident/cmcg7qi3z002f94bzdlo34olm Switch Software Issue Type: Incident Duration: 1 hour and 28 minutes Affected Components: Public Cloud, Website, Datacenter, Network Infrastructure, Webspace & Webmail Jan 24, 08:04:24 GMT+0 - Identified - We are currently experiencing a software problem on one of our switches. Our team is actively working to resolve the issue and restore normal operations as quickly as possible. Thank you for your patience and understanding. Jan 24, 08:55:32 GMT+0 - Monitoring - We did identify the issue and are rebooting the affected switch. Jan 24, 09:32:33 GMT+0 - Resolved - Switch reboot completed successfully. Type: Incident

Duration: 1 hour and 28 minutes

Affected Components: , , , ,

<p><small>Jan <var data-var='date'> 24</var>, <var data-var='time'>08:04:24</var> GMT+0</small><br><strong>Identified</strong> - We are currently experiencing a software problem on one of our switches. Our team is actively working to resolve the issue and restore normal operations as quickly as possible. Thank you for your patience and understanding..</p> <p><small>Jan <var data-var='date'> 24</var>, <var data-var='time'>08:55:32</var> GMT+0</small><br><strong>Monitoring</strong> - We did identify the issue and are rebooting the affected switch..</p> <p><small>Jan <var data-var='date'> 24</var>, <var data-var='time'>09:32:33</var> GMT+0</small><br><strong>Resolved</strong> - Switch reboot completed successfully..</p> ]]> Fri, 24 Jan 2025 08:04:24 +0000 https://onecorp.instatus.com/incident/cm6ah7etw00904xq5bhdbmp5i https://onecorp.instatus.com/incident/cm6ah7etw00904xq5bhdbmp5i major network issue DUS Type: Incident Duration: 6 hours and 25 minutes Affected Components: Public Cloud, Website, Datacenter, Network Infrastructure, Billing System Oct 31, 06:42:00 GMT+0 - Identified - Due to a hardware failure in the network infrastructure and an additional software issue, there is currently a network connection outage. Our technicians are working diligently to resolve the issue under high pressure. Thank you for your patience and understanding. Oct 31, 06:48:00 GMT+0 - Identified - An appropriate correction was made and the network is now recovering. Thank you for your understanding and cooperation. Oct 31, 07:10:00 GMT+0 - Monitoring - We are still monitoring the issue as there are ongoing reports of individual connections not functioning properly. Our team is actively investigating the matter. We appreciate your continued patience and understanding. Oct 31, 13:07:04 GMT+0 - Resolved - The issue has been resolved. We apologize once again for any inconvenience caused. If you still encounter any problems on your end, please don't hesitate to contact our support. Type: Incident

Duration: 6 hours and 25 minutes

Affected Components: , , , ,

<p><small>Oct <var data-var='date'> 31</var>, <var data-var='time'>06:42:00</var> GMT+0</small><br><strong>Identified</strong> - Due to a hardware failure in the network infrastructure and an additional software issue, there is currently a network connection outage. Our technicians are working diligently to resolve the issue under high pressure. Thank you for your patience and understanding..</p> <p><small>Oct <var data-var='date'> 31</var>, <var data-var='time'>06:48:00</var> GMT+0</small><br><strong>Identified</strong> - An appropriate correction was made and the network is now recovering. Thank you for your understanding and cooperation..</p> <p><small>Oct <var data-var='date'> 31</var>, <var data-var='time'>07:10:00</var> GMT+0</small><br><strong>Monitoring</strong> - We are still monitoring the issue as there are ongoing reports of individual connections not functioning properly. Our team is actively investigating the matter. We appreciate your continued patience and understanding..</p> <p><small>Oct <var data-var='date'> 31</var>, <var data-var='time'>13:07:04</var> GMT+0</small><br><strong>Resolved</strong> - The issue has been resolved. We apologize once again for any inconvenience caused. If you still encounter any problems on your end, please don't hesitate to contact our support..</p> ]]> Tue, 31 Oct 2023 06:42:00 +0000 https://onecorp.instatus.com/incident/cloe6ph3q0512b2n33lczxino https://onecorp.instatus.com/incident/cloe6ph3q0512b2n33lczxino